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  Patrons with Disabilities


Services

  • Reference appointments - Reference librarians are available for research consultation, including assistance with selecting databases and constructing search strategies. Please contact the Reference Department (501-569-8806) to schedule an appointment.


  • Pulling of materials and books - Members of the Reference and Circulation Departments will assist patrons in retrieving materials from the library stacks. Depending on the availability of staff, this service may have a 24 to 48 hour turn-around period. Please prepare the list of call numbers and/or journal titles to be left at the Circulation Desk.


  • Photocopying library materials - Members of the Circulation Department will assist patrons with photocopying of library materials. Patrons should discuss means of payment for the copies. Please inquire at the Circulation Desk.


  • Cooperative efforts with Disability Resource Center to have materials scanned and converted to online documents - Arrangements have been made between the Library and Disability Resource Center to have non-circulating items scanned and provided to patrons as electronic files. Please inquire at the Reference Desk for assistance.


  • Instruction sessions - Individuals attending library instruction sessions as part of a UALR course encouraged to take advantage of all special assistance used in regular classroom environment. If attending a workshop offered by a library department, please contact the Reference Department (501-569-8806) two to five days in advance to request the necessary assistive technology or interpreters.


  • Ask a Reference Librarian e-mail service - Individuals needing assistance with short answers to a question, in selecting a database, or creating an effective search strategy can submit their questions via the Ask a Reference Librarian form.

Equipment

  • TDD machine - The TDD machine is connected to the general Reference Desk phone line at 501-569-8806.


  • Points of Contact

    • Reference Services

    • General assistance (501)569-8806


      Karen Russ, Reference Liaison to Disability Resource Center (501)569-8444

    • UALR Computing Services – Frances Middleton (501)569-3345



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    Ottenheimer Library
    2801 South University Avenue
    Little Rock, AR 72204-1099
    1-800-340-9367

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